SAVED AND DELIVERED 67 DEALS IN 11 WEEKS
A case study that showcases results from hyper-focusing on the best leads your dealership has, the Showroom Visitor, for a Gulf Coast RV Dealership Group.
I've told Rich a hundred times this is the best tool you sell that makes sense for a dealer.
The Challenge
Understanding why a consumer takes the time to travel to your dealership and spend hours walking the lot, only to leave the dealership without purchasing. Dealerships spend millions of dollars getting visitors to the showroom only to see them walk away. Internal CSI programs are ineffective as often the same management staff and salespeople who let the customer leave without buying in the first place are tasked with finding out the truth.
Our Solution
Capture the data on why a showroom visitor leaves without purchasing with enough time to react and save the deal. Building incremental sales, better customer reviews and a stronger sales team. Shopping Insight Technology pulls in the unsold showroom report from your CRM or DMS nightly. All customers are contacted the following morning and given a simple CSI questionnaire. Dealership Toolkit’s CSI team is proficient at peeling back the layers and getting to the truth. That truth is then immediately escalated to your dealership’s senior management team in time to save the deal.
BEFORE SHOPPING INSIGHTS
THE RESULTS WITH (SIT)
- Real-Time Customer History 100%
- Increased Sales
- Increased Outfitter Productivity
- Fewer Bad Reviews
- Call Visibility
I have been asking for this data for years!
BUT WHAT'S THE ROI?
16 X
Return On Investment
$11.20
Cost Per Unsold Shopper