Your Online Dealership is a full- service Business Development Center (aka Call Center). A trained and dedicated team works leads by phone, email, text, and video to drive showroom appointments.
BDC agents work unsold traffic, web leads,TSL leads, service customerfollow up, and special events leads.
Your Online Dealership works inside your existing phone system andCRM.
Business Development Agents communicate with your customers and sales team to coordinate appointment times and warm transfers. YODwill review, recommend, and revise workflows and their cadence or build them from scratch using agreed upon best practices.