Call Center


A well-executed lead nurturing and response system vastly improves the performance of a dealership’s sales effort. Dealership Toolkit’s full
service virtual BDC team implements a strategy that focuses on lead nurturing, workflows, phone calls, emails, and texts to be used across
all inbound leads.

Business Development Agents (BDAs) respond within minutes to all
inbound leads.

In addition to inbound leads, BDAs work:
• Unsold traffic
• Unsold web leads
• Special event follow up

Live reporting dashboard showing:
• Set, show, sold performance
• Lead source performance
• BDC activity (calls, texts, chats, emails)

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