•Dealership Toolkit Call Center service provides personalized real conversations by industry-trained salespeople.
•No bots or automation.
•Before the customer even steps inside your showroom, they will be provided with a consistent VIP experience 7 days a week.
•Your team will get valuable details about what they want to buy and when — with zero awkwardness.
•Dealership Toolkit offers your customers multiple lines of communication including Call, Text and Facebook Messenger to help you engage customers on their terms.
•Consolidated timelines keep customer interactions organized and searchable.
•Dealership Toolkit utilizes the Volie technology platform to power the management of your dealership’s lead handling communications so you can spend more time doing what you do best, selling and servicing cars.
Most in-house BDC or Internet teams are good at hitting the hot lead hard as soon as it rolls into the CRM. Most online car shoppers are not sending leads & buying in the same week, much less the same day.